Frequently Asked Questions

What is your return policy?

Our return policy is 30 days for all unopened products that have not been used and are in the same condition they were sent.

What is your estimated handling times? 

We usually ship on the same day or the day after. So to be exact, we will ship your item in 24 hours from the moment the order has been placed.

Do you provide any support for the products?

We will make sure you are satisfied with our products. If there is anything need, just contact us and we will be happy to assist.

Are the disposable masks in stock in the US?

Yes, our masks are in stock in 2 warehouses, one on the East coast and another one on the West Coast.

What is your contact information? 

You can contact us at sales@twrmerchandise.com and one of our customer service representatives will contact you in less than 24 hours.